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National Scams Team - Call Blocker Project

Alert message sent 08/07/2020 10:29:00

Information sent on behalf of Durham Constabulary

Do you want more confidence in answering your landline?
In partnership with trueCall, the National Trading Standards Scams Team are offering free call blocking technology to those receiving scam and nuisance calls. Be #ScamAware and apply for a #CallBlocker today at: http://www.friendsagainstscams.org.uk/callblocker
What Is A Call Blocker And How Does It Work?
The NTS Scams Team is supplying the trueCall Secure Plus call blocker unit. A call blocker is a unit that filters unwanted scam or nuisance phone calls from your landline
(This unit does not work with mobile phones).
The call blocker checks the caller's number. If it is a trusted caller then it allows the phone to ring as normal. If the caller isn’t recognised, then the call blocker acts as a personal assistant by intercepting the call and asking the caller to identify themselves. This process blocks unwanted calls without the phone ever ringing. If you want even more protection, the call blocker can completely block calls from unrecognised callers with an automated message asking them to hang up and call a nominated person if their call is important. The unit plugs into an existing phone and phone line, it can work alongside broadband and/or lifeline/pendant devices that are already installed.
Further Information
Once your unit arrives you will find a handy install guide and a short survey and consent form. The NTS Scams Team may contact you at three months after you have installed the unit, to carry out another survey.
Please note that the team have a very limited number of units, so they will be allocated on a first come first served basis.

Message sent by
Susie Blake (Police , Partnerships Officer, Durham Constabulary)

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