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Scammers will never miss an opportunity - Going on holiday?

Alert message sent 22/03/2021 14:26:00

Information sent on behalf of Durham Constabulary

Following the Government’s recent announcement of how lockdown restrictions will be eased, there will be many people yearning for a holiday break and for those fortunate enough to be able to book a holiday, there are some tops tip to avoid falling victim to holiday fraud.

Stay safe online: 
Check the web address is legitimate and has not been altered by slight changes to a domain name – such as going from .co.uk to .org

Do your research: 
Don’t just rely on one review – do a thorough online search to ensure the company is credible. If a company is defrauding people, there is a good chance that consumers will post details of their experiences, and warnings about the company

Look for the logo: 
Check whether the company is an ABTA Member. Look for the ABTA logo on the company's website. If you have any doubts, you can verify membership of ABTA online on their If you're booking a flight and want more information about ATOL protection, or would like to check whether a company is an ATOL holder, visit

Pay safe: 
Wherever possible, pay by credit card and be wary about paying directly into a private individual’s bank account

Check the paperwork: 
Study receipts, invoices and terms and conditions, and be very wary of any companies that don’t provide any at all. When booking through a Holiday Club or Timeshare, get the contract thoroughly vetted by a solicitor before signing up.
Use your instincts: if something sounds too good to be true, it probably is.

Get free expert advice: 
For further advice on how to stay safe when booking or researching travel online, go to https://www.getsafeonline.org/

Message sent by
Susie Blake (Police , Partnerships Officer, Durham Constabulary)

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